Returns

RETURNS POLICY – Bedford Store

All non-faulty and unworn items with original labels attached may be returned for a full refund within 14 days from the date of purchase. This includes full price and sale or discounted items.

Items returned outside the 14-day period, will be given a credit note or exchange, up to 28 days from the date of purchase.

All goods must be accompanied by the original receipt.

For any faulty goods or items of an unsatisfactory quality, please return them with proof of purchase for inspection by the Store Manager.

Please retain your receipt as proof of purchase.

Your statutory rights are not affected.

 

RETURNS POLICY – Online Store

Your satisfaction is our number one priority. If you wish to modify, exchange or cancel your order please contact our Customer Service team at info@claytonsonline.co.uk or call 01234 352429 (If calling from abroad dial: 00 44 1234 352429).

To return or exchange your order, please send it back to:

Claytons

532 Goldington Road

Bedford

MK41 0DX

 

Returned items must be in their original packaging and have all labels attached. Please include a message in the parcel with your name and order number and a request for a refund or exchange.

We aim to please – if you have any issues whatsoever, please contact us on 01234 352429 or at info@claytonsonline.co.uk